Terms of Service

1. Acceptance of Terms

Welcome to Zupo! These Terms of Service ("Terms") govern your access to and use of Zupo's website, platform, and services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not access or use the Service. We reserve the right to modify these Terms at any time. Your continued use after changes are posted constitutes acceptance of the modified Terms.

2. Description of Service

Zupo is an AI-powered platform designed to help content creators manage and close brand sponsorship deals automatically. Our Service includes:

• Automated brand deal negotiation and proposal generation
• Deal pipeline management and tracking
• AI-powered pricing recommendations based on creator metrics
• Brand relationship management tools
• Email integration for deal communication

The Service is currently in pre-launch phase with a waitlist. Features and functionality may change without notice.

3. User Eligibility

To use Zupo, you must:

• Be at least 18 years of age or have parental/guardian consent
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using the Service under applicable laws
• Provide accurate and complete information during registration
• Be a content creator with at least one active social media account

By creating an account, you represent and warrant that you meet all eligibility requirements.

4. Account Registration and Security

4.1 Account Creation

To access certain features, you must create an account by providing a valid email address and creating a password. You agree to provide accurate, current, and complete information and keep your account information updated.

4.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your password
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Not sharing your account credentials with others

4.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms, fraudulent activity, or any other reason at our sole discretion. You may close your account at any time by contacting us.

5. Waitlist Terms

By joining our waitlist, you acknowledge and agree that:

• Waitlist signup does not guarantee early access or use of the Service
• We may grant access in any order at our sole discretion
• We may verify your social media accounts and follower counts
• Providing false information may result in removal from the waitlist
• We may contact you via email regarding your waitlist status and updates
• Queue position may change based on verification status or other factors

6. Acceptable Use Policy

You agree NOT to use the Service to:

• Violate any applicable laws, regulations, or third-party rights
• Impersonate another person or entity
• Provide false, misleading, or inaccurate information
• Upload malicious code, viruses, or harmful software
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the Service's operation
• Scrape, crawl, or harvest data without permission
• Use automated tools to access the Service (except our API when available)
• Engage in spam, fraud, or abusive behavior
• Reverse engineer, decompile, or disassemble any part of the Service

7. User Content and Ownership

7.1 Your Content

You retain all ownership rights to content you upload or create through the Service, including profile information, deal data, and proposals. By using the Service, you grant us a limited, worldwide, non-exclusive license to use, store, and display your content solely for the purpose of providing and improving the Service.

7.2 Content Responsibility

You are solely responsible for:

• The accuracy and legality of information you provide
• Ensuring you have rights to share any content you upload
• Compliance with FTC disclosure requirements for sponsored content
• All communications and deals facilitated through the Service

8. Intellectual Property Rights

The Service, including its design, code, features, logos, and trademarks, is owned by Zupo and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our explicit written permission.

"Zupo" and related logos are trademarks of Zupo. You may not use our trademarks without prior written consent.

9. Service Availability and Modifications

9.1 Service Availability

We strive to provide reliable service but do not guarantee uninterrupted or error-free access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues. We are not liable for any downtime or service disruptions.

9.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without notice or liability. This includes changing features, pricing, or terms of access.

10. Fees and Payment

The Service is currently free during our pre-launch and beta phases. When we introduce paid features or subscriptions:

• We will provide advance notice of pricing and terms
• Early waitlist members may receive special pricing or benefits
• All fees are non-refundable unless otherwise stated
• You authorize us to charge your payment method for applicable fees
• You are responsible for all taxes associated with your use of the Service

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We disclaim all warranties, including but not limited to:

• Merchantability, fitness for a particular purpose, and non-infringement
• Accuracy, reliability, or completeness of content or AI-generated recommendations
• Uninterrupted, secure, or error-free service
• Success in closing brand deals or generating income through the Service

We do not guarantee that the Service will meet your requirements or that AI recommendations will be accurate. You use the Service at your own risk.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZUPO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

This includes but is not limited to damages for:

• Lost profits, revenue, or business opportunities
• Data loss or corruption
• Failed brand deals or negotiations
• Reputation damage
• Service interruptions or errors

Our total liability for any claims arising from the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or $100 if you have not paid us anything.

13. Indemnification

You agree to indemnify, defend, and hold harmless Zupo, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising from:

• Your use or misuse of the Service
• Violation of these Terms
• Violation of any third-party rights
• Your content or information provided to the Service
• Deals or relationships formed through the Service

14. Third-Party Services and Links

The Service may contain links to third-party websites or integrate with third-party services (such as social media platforms). We are not responsible for the content, privacy practices, or terms of these third parties. Your use of third-party services is at your own risk and subject to their terms and policies.

15. Dispute Resolution

15.1 Informal Resolution

Before filing a formal claim, you agree to contact us at support@zupo.com to attempt to resolve the dispute informally. We will work in good faith to resolve issues amicably.

15.2 Arbitration

If informal resolution fails, any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Each party shall bear its own costs. Arbitration shall take place in [Your Location] or remotely via video conference.

15.3 Class Action Waiver

You agree that disputes will be resolved on an individual basis only. You waive any right to participate in class actions, class arbitrations, or representative actions.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions. For EU residents, local mandatory consumer protection laws may also apply.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Zupo regarding the Service and supersede all prior agreements and understandings.

19. Changes to These Terms

We may revise these Terms at any time. Material changes will be notified via email or prominent notice on our website. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using the Service.

20. Contact Information

For questions, concerns, or support regarding these Terms, contact us: